Privacy Policy

When we need information from you, we will always formulate an express request asking you to volunteer said information. The data collected in forms on our website or by other means will be entered in the data processing systems of POLISEMIA, S.L.

We will process your data confidentially and exclusively for the purpose of providing the requested services, with all the legal and security assurances provided in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereafter GDPR) and Organic Law 3/2018 of 5 December on personal data protection and the guarantee of digital rights (hereafter LOPD).

What personal data we collect, why we collect it and on what legal basis

Comments

When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor’s IP address and the browser’s user agent string to aid in spam detection.

An anonymous string created using your email address (also called a hash) may be sent to the Gravatar service to see if it is being used. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment has been approved, your profile picture will be visible to the public alongside your comment.

The legal basis for processing this data is the consent you give before sending a comment, when you tick the privacy policy acceptance box on the form.

Media

If you upload images to the website, make sure they do not have geo tags (GPS EXIF). Other visitors to the website may download and extract any geolocation data from images on the site.

Contact forms

Identification details collected via the contact form on the SITE. When you contact us using the form on our SITE, you provide the following information: contact details (first and last names, email address and phone number) and details of your specific query or request.

The data collected via the contact form will be processed by POLISEMIA, S.L., for the purpose of handling and responding to your request, preparing the requested quote, or managing any other request you make via the form, which may entail contacting you and, if necessary, sending the form on to the department that can handle your request.

The legal basis for processing this data is the consent you give before sending the form, when you tick the privacy policy acceptance box included therein.

Cookies

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. This is for your convenience, so you do not have to re-enter these details when you post another comment. These cookies will expire after one year.

If you have an account linked to this site, we install a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we also install various cookies to save your login information and screen viewing preferences. The login cookies expire after two days, and the screen preferences cookies after one year. If you select “Remember me”, you will remain logged in for two weeks. If you log out, the login cookies are deleted.

If you edit or publish a post, an additional cookie is stored in your browser. This cookie does not contain personal data; it simply indicates the ID of the post you just edited. It expires after one day.

The legal basis that allows POLISEMIA, S.L., to process data for the aforementioned purposes is the consent you give when accepting the cookies banner.

Embedded content from other websites

The posts on this site may include embedded content (videos, images, posts, etc.). Embedded content from other websites behaves exactly as it would if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party monitoring and supervise your interaction with that embedded content, including monitoring your interaction with the embedded content if you have an account linked to that website.

Who processes your data?

Data controller:  POLISEMIA, S.L.
Postal address:  Calle Miño, 6, 28224 Pozuelo de Alarcón, MADRID, Spain
Email: traducciones@polisemia.com
Data Protection Officer: Cécile Munier
DPO contact email: cecile.munier@polisemia.com

At POLISEMIA, S.L., we process information provided by interested parties fairly, lawfully and transparently, in full compliance with the GDPR and the LOPD.

If you are a CLIENT or USER:

If you are a client or user, we process the following types of personal data:

  • Identification details (first and last names, ID number, etc.)
  • Contact details (email, WhatsApp, etc.)
  • Bank details (account number, bank card, etc.)
  • Other information (provided by you in open forms or communications)

We process your information for the following purposes:

  • To manage the requested services, information and/or products 
  • To send information of interest (if you have given your consent)
  • To comply with our legal obligations

The legal basis for processing this data is our contractual relationship or your consent.

If you are an EMPLOYEE or JOB APPLICANT:

If you are an employee or job applicant/candidate, we process the following types of personal data:

  • Identification details (first and last names, ID number, etc.)
  • Information on your CV (education, work experience, hobbies/interests, etc.)
  • Contact details (email, WhatsApp, etc.)
  • Bank details (account number, account holder, SEPA mandate)
  • Image
  • Other information (provided by you in open forms or communications)

We process your information for the following purposes:

  • To manage rights and obligations derived from our contractual relationship
  • To review and select job candidates
  • To use, reproduce or publish your image, name and voice (if you have given your consent)
  • To comply with corporate legal obligations

The legal basis for processing this data is our contractual relationship or your consent.

If you are one of our company’s SUPPLIERS:

If you are a supplier, we process the following types of personal data:

  • Identification details (first and last names, ID number, etc.)
  • Contact details (email, WhatsApp, etc.)
  • Bank details (account number, invoices, etc.)
  • Other information (provided by you in open forms or communications)

We process your information for the following purposes:

  • To perform administrative, accounting and tax management tasks 
  • To monitor and control our commercial relationship
  • To comply with corporate legal obligations

The legal basis for processing this data is our contractual relationship.

Am I obligated to provide personal data?

POLISEMIA, S.L., only asks for the information that is strictly necessary to fulfil the purpose for which it is collected; without this information, we cannot provide the requested service.

How long do we keep your data?

POLISEMIA, S.L., only processes personal data for as long as it is strictly necessary to fulfil the intended purpose. Once your personal data is no longer needed, POLISEMIA, S.L., will lock the information so that it cannot be used, except to examine and determine any legal responsibility derived from the processing of this data and/or our relationship with you.

What are the legal grounds for processing your data?

In compliance with Article 6.1 of the GDPR, the grounds for lawful processing of your data are as follows:

The data subject has given consent to the processing of his or her personal data for one or more specific purposes, and/or

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract, and/or

Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Who do we share your data with?

The data processed by POLISEMIA, S.L., may be shared with third parties when we are legally required to do so.

POLISEMIA, S.L., also has service providers with whom it must share certain data in different areas of business (administration, accounting, taxes, marketing, HR management, etc.). Our relationship with these companies is regulated by Article 28 of the GDPR. Any data to which these companies have access will only be used for necessary business purposes and will not be retained for any other purpose.

Some of our service providers may be located outside the European Economic Area (EEA), and our use of their services may involve international data transfers. However, all of our service providers located outside the EEA have sufficient measures in place to ensure personal data protection on the same level as in Europe, as required by the legislation in force.

What are your rights when you give us your data?

You have the right to know whether or not POLISEMIA, S.L. is processing your personal data.

You have the right to access your personal data, request the rectification of incorrect information or, when appropriate, ask that your data be deleted when they are no longer needed for the purposes for which they were collected, among other reasons.

In certain circumstances, you may request that the processing of your data be limited, in which case we will only retain it for filing, processing or responding to complaints. You may also object to the processing of your data. In this case, POLISEMIA, S.L., will stop processing the data unless there are legitimate compelling grounds for continuing, or in order to file, process or respond to complaints.

If you do not receive a satisfactory response and wish to file a complaint or obtain additional information about any of these rights, you can contact the Spanish Data Protection Agency (www.aepd.es).

You can contact POLISEMIA, S.L. in writing by sending a letter to the postal address provided at the top of this policy or an email to traducciones@polisemia.com, along with a photocopy of your government-issued ID, freely and at any time, to:

  • Revoke the consent you have granted
  • Receive confirmation of whether or not your personal data are being processed
  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request the deletion of your data when they are no longer needed for the purpose for which they were collected, among other reasons
  • Limit the processing of your data under the circumstances specified in data protection laws
  • Request the transfer of your personal data
  • Contact the DPO of POLISEMIA, S.L.
  • File a claim with the supervisory authority (www.aepd.es) if you believe your rights under applicable data protection laws have been violated

POLISEMIA, S.L. has implemented the security levels required under the aforementioned personal data protection laws and all other applicable regulations. These security levels are mandatory for all individuals or organisations that have access to our data by virtue of a contractual and/or service provision agreement, in compliance with Article 28 of the GDPR.

However, it takes no responsibility for any damage arising from potential alterations to your computer systems, electronic documents or files by third parties.

Cookies may be used to provide certain services on the website. Cookies are physical files of personal information placed on your terminal. You can adjust your browser settings to disable cookies or notify you when they are being placed. Please review our cookies policy by visiting the link you will find on this website.

If you choose to leave our website by clicking on links to websites not owned by us, POLISEMIA, S.L., takes no responsibility for the privacy polices of said websites or the cookies they may store on your computer.

With regard to email, our policy is to only send messages that you have requested or agreed to receive.

If you prefer not to receive these email messages, you can exercise your right to cancel and unsubscribe by following the instructions provided in said messages, in compliance with the stipulations of Title III, Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.